In this talk, Julian talks about speech traps to avoid because they make listening to you unpleasant.
The type of speech speech to avoid is:
Julian talks about tones you can use that emphasize your speech and how to have a desirable voice (hint: rich and smooth like hot cocoa). Many of these things sound obvious when said out loud, but are often forgotten in routine communication.
On TED.com this video (how to get people to listen) got 20 million views while "how to listen" only got 5 million. We thought that was pretty funny.
Julian Treasure opens the video with a demonstration of the power of sound. You will learn about many uses for sound you had no idea existed. For example, did you know you can tell the size of a room with your eyes closed based on how sound is reverberated?
I like this video because Julian is a very effective communicator and his instructions are easy to follow and practice yourself
In a conversation he says effective listening is...
1. Receive - pay attention
2. Appreciate - make little noises of acknowledgement
3. Summarise - sum up their point to show you understand
4. Ask - ask a question
He also talks about a few exercises that will increase your appreciation for sounds. But you have to watch the video for those : )
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